Emily Washcovick

Small Business Expert at Yelp

As Yelp’s Small Business Expert, Emily is meticulously focused on helping local business owners succeed and grow. Her expertise lies in customer engagement, reputation management, and all things digital marketing. Through speaking engagements and thought leadership, Emily shares industry insights that entrepreneurs in any business category can leverage for the growth and well-being of their businesses. She is also the host of Behind the Review, a podcast from Yelp and Entrepreneur Media, where each episode features conversations with a business owner and a reviewer about the story and lessons behind their interactions.

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Latest

Growing a Business

How This California Hot Spot Grew From Delivery-Only to Pop-Up Shop to Storefront

Learn how Miguel's Artisan Recipes uses customer feedback and community opportunities to dish out crowd-favorite cuisine.

Growing a Business

The Owners of This Texas Farmers Market Took a Big Gamble. Here's How It Paid Off Bigger Than They Dreamed.

A Texas farmers market educates customers about the importance of shopping local for a healthy lifestyle and an even healthier small business community.

Growing a Business

How the Happiest Cafe in Virginia Beach Fosters Charm and Community

This family-run business grew from a small coffeehouse into a staple Virginia Beach destination.

Growing a Business

This Mom and Pop Ice Cream Shop's Success Comes Down to This Simple Phrase

Sundae Scoop in Virginia Beach is committed to building community both inside and outside of its walls.

Growing a Business

How Chef JJ Started a Rice Bowl Revolution in Harlem

Chef JJ Johnson's global portfolio of rice bowls brought clean eating to a working-class community that has traditionally lacked access to healthy, fast-casual restaurants.

Growing a Business

3 Strategies This Vietnamese Noodle Shop Has Used to Thrive in Minnesota

MT Noodles began almost a decade ago with the mission of creating authentic Vietnamese cuisine and educating curious customers.

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